# Folders in Roundcube

> Canonical: https://jethost.com/kb/folders-in-roundcube/ · Last modified: 2026-09-08T11:03:12+00:00

Folders keep your mailbox organized – a place for projects, clients, receipts, or anything else. This guide shows how to **create and manage folders in Roundcube**, and how to subscribe to folders you already have so they show up in your inbox list.

## Create a folder

1. [Log in to your webmail](https://jethost.com/kb/access-webmail-roundcube/) and open **Settings → Folders**.
2. Click the **+** (Create) button below the folder list.
3. Type a **folder name**. To nest it inside another folder, choose a **parent folder**.
4. Click **Save**. The new folder appears in your list.

![Create folder in RoundCube](https://jethost.com/wp-content/uploads/2026/09/Folders-Roundcube.png)## Subscribe to existing folders

Sometimes a folder exists on the server – created in another mail app, for example – but does not show in Roundcube. That means it is not **subscribed**. To fix it:

1. Go to **Settings → Folders**.
2. Find the folder in the list – unsubscribed folders appear greyed out.
3. Tick the **checkbox** next to it to subscribe. It now shows in your mailbox.

To hide a folder without deleting it, simply untick the box to unsubscribe. Note that core folders such as Inbox, Sent, and Trash are always there and cannot be removed. Once your folders are set up, you can move messages into them by dragging, or by using the **Move to** option in the message toolbar.

## Rename or delete a folder

In **Settings → Folders**, click a folder to select it, then use the actions menu (the gear or the icons below the list) to **rename** or **delete** it. Deleting a folder also removes the messages inside it, so move anything you want to keep first.

## JetHost Experts Tip

If a folder you created on your phone or in Outlook is missing from webmail, it is almost always just unsubscribed – not lost. Subscribe to it under Settings → Folders and it reappears with all its messages.

## Need more help?

Stuck on a missing or stubborn folder? Open a ticket through **Client Area → Support Tickets** and our team will take a look.