# How to Update Contact Information in cPanel

> Canonical: https://jethost.com/kb/how-to-update-contact-information-in-cpanel/ · Last modified: 2026-09-08T09:48:35+00:00

The contact email in cPanel is used by the system to send certain types of notifications – such as password reset links, quota warnings, or messages triggered by specific cPanel features. It helps you stay informed about important activity related to the [hosting](https://jethost.com) account.

To avoid missing these notices, it's a good idea to update contact information in cPanel on JetHost with a valid email address you check regularly. This email isn’t tied to your domain or JetHost login – it can be any personal or business email that works for you.

Here’s how to set it up in a few easy steps.

## Steps to update contact information in cPanel on JetHost

1. [Log in to cPanel hosting account](https://jethost.com/kb/how-to-log-in-to-cpanel-at-jethost/) using your preferred method – through the JetHost client area or via direct URL.
2. In the **Preferences** section, click **Contact Information**.

![Update contact information in cPanel on JetHost](https://jethost.com/wp-content/uploads/2025/05/JetHost-cPanel-Contact-Information.jpg)3\. Enter your preferred email address in the **Contact Email** field.
4. (Optional) Add a second address in **Alternate Email** if you want backups or alerts to go to more than one place.

![JetHost cPanel Contact Information Change](https://jethost.com/wp-content/uploads/2025/05/JetHost-cPanel-Contact-Information-Change.png)5\. Check the boxes for the notifications you want to receive – we recommend leaving them all selected.
6. Click **Save** to update your settings.

![JetHost cPanel Contact Information Preferences](https://jethost.com/wp-content/uploads/2025/05/JetHost-cPanel-Contact-Information-Preferences.png)That’s it. The cPanel hosting system will now send alerts to the address you provided.

## JetHost Experts Tip

Avoid using an email address that depends on the same hosting account (like <a>name@yourdomain.com</a>). If your domain expires or there’s a server issue, you may not receive the alert. Use an external email like Gmail or Outlook to guarantee delivery.

## Need More Help?

Not seeing the contact form or getting errors when saving? [**Contact us**](#) and we’ll help you check your cPanel access and apply the right settings.
Keeping your email current is a small step that supports secure hosting and helps you spot issues early. You can also browse our other help articles for more quick checks and safety tips.