Managing Account Details in JetHost client area

The Account Details section in your JetHost Client Area is where you control your personal and billing information. Keeping these details accurate ensures smooth communication, proper billing, and secure access to your hosting services. Below, we explain each section you will find under Account Details and answer common questions.

Personal Information

This section contains your first and last name as well as your contact phone number. You can update them at any time if your information changes. A current phone number is useful for situations where our support team may need to contact you quickly about service issues or urgent account matters.

JetHost Account Details

Administrative Email Address

The administrative email address is the single most important detail in your JetHost Client Area. This is the primary point of contact between you and JetHost. All account-related communication is sent here, including:

  • Service activation and renewal notices
  • Domain registration and transfer confirmations
  • Billing invoices and payment receipts
  • Security alerts and verification messages

If you lose access to this email, you risk missing critical information or even being unable to approve domain transfers. Some registries also require confirmation through this address to validate changes to domain ownership. Updating your administrative email is possible at any time.

Billing Address

Your billing address includes your company name (if you are using the account for business), street address, city, state, country, and postal code. This information appears on all invoices and receipts you download from your JetHost Client Area Account. If you use JetHost for business purposes, keeping the company name and billing address accurate is essential for your accounting and tax records. Whenever you move offices or relocate, update these fields so your invoices remain correct.

Billing address at JetHost

Email Preferences

Here you can set which types of messages you want to receive from JetHost. Important emails about your services, billing, and domain renewals cannot be turned off, but you can manage other types of notifications.

Billing address at JetHost

Join Our Mailing List

This option allows you to subscribe to JetHost news, product updates, and special offers. It is optional, and you can unsubscribe at any time.

Join Mailing List JetHost

Why Updating Account Details Matters

Keeping your Account Details current helps us process your payments correctly, reach you with important updates, and provide faster support. Outdated information may cause billing issues or missed renewal notices.

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Need help?

If you ever need assistance with your Client Area, whether it’s recovering login details, updating contact information, or linking a new hosting plan, the JetHost support team is always ready to help.