Transfer domain from Hostgator

Ready to transfer your domain from HostGator to JetHost? The steps are simple: unlock the domain, request its authorization code, and start the transfer in your JetHost Client Area. This guide follows HostGator’s current Customer Portal.

Before you start

Under ICANN rules, a domain can only be transferred if:

• It was registered or last transferred more than 60 days ago.
• It is not expired and not too close to its expiry date.
• Your registrant (admin) email at HostGator is current, as the authorization code and transfer notifications are sent there.

Also check that your domain’s extension (TLD) is one JetHost can register – this is a JetHost requirement, not an ICANN rule.

Unlock the domain and request the Auth code

1. Log in to your HostGator Customer Portal and click Domains in the left menu.
2. Click the domain you want to move.
3. Next to Locking, if it shows Locked, click Change to unlock the domain.
4. Open the Move & Access tab and click Request Auth Code. HostGator emails the code to your registrant address.

If domain privacy is on, set it to Public and save, so the transfer emails reach you. The code is case-sensitive, so copy and paste it without extra spaces. For reference, see HostGator’s own transfer-away guide.

Start the transfer at JetHost

If you have not ordered the transfer yet, start it here: order a domain transfer. Enter your domain, add it to the cart, and complete the order.

Once the transfer is ordered, add your authorization code:

1. Log in to your JetHost Client Area.
2. Go to Domains → Manage and open the domain you are transferring.
3. Paste the Authorization (EPP) code and confirm.

Once the code is accepted, the transfer starts automatically. HostGator has up to five days to release the domain under ICANN policy, so allow up to a week overall. If it has not completed after seven days, contact our support team to check the status.

Most extensions add a year to your registration when you transfer, so you rarely lose any time already paid for. Your website and email keep running throughout, as long as your DNS records stay the same at JetHost.

Need more help?

Stuck on any step to transfer your domain from HostGator? Open a ticket through Client Area → Support Tickets and our team will guide you through it.