How to Migrate Your Emails and Mailboxes to JetHost
When you switch hosts, your website usually gets all the attention – but your email is just as important, and it’s where people most often lose data if they rush. The good news: moving mailboxes to JetHost is straightforward, and old messages come with them. This guide shows how the free managed migration handles it, and how to move email yourself without losing a single message.
The easy way: free managed migration
Our free website migration includes your email: the team recreates your mailboxes on JetHost and copies across the existing messages, so you don’t have to touch a mail client. Request it from Client Area → Support with a list of the email accounts to move. If you’d rather do it yourself, the steps below use standard IMAP and work from any host.
Step 1: Recreate your mailboxes on JetHost
Before moving any mail, create the same email accounts on JetHost that you have on your old host – same addresses, so nothing changes for your contacts. See how to create an email account in cPanel, and give each mailbox enough space for its existing mail (you can always increase the quota later).
Step 2: Copy your messages over IMAP
The safest DIY method is to let a mail client move the mail for you. In a desktop client like Thunderbird or Outlook, add two IMAP accounts side by side: your old mailbox and your new JetHost mailbox. Then simply drag (or copy) the folders – Inbox, Sent, and the rest – from the old account into the new one. Because IMAP keeps mail on the server, everything you copy is uploaded straight into your JetHost mailbox. Use webmail afterwards to confirm it all arrived.
Step 3: Switch your email over (MX records)
Once the mailboxes and their messages are on JetHost, point your email to us by updating the domain’s MX records (and the email authentication records). See how to set up email DNS (MX, SPF, DKIM, DMARC). From that moment new mail is delivered to JetHost. Keep the old mailboxes for a few days to catch anything still in transit.
Step 4: Update your devices
Finally, update the email settings on your phone and computer to use JetHost’s mail servers. Our email setup guides cover Outlook, Thunderbird, Mac Mail, iPhone, and Android step by step.
JetHost Experts Tip
Copy the mail before you change the MX records, not after. With the messages already on JetHost, the MX switch only redirects new mail – so there’s never a window where a message could land in a mailbox you’ve stopped checking.
Need more help?
Lots of mailboxes, or worried about losing mail? Let us do it – request your free migration or open a ticket through Client Area → Support and our team will move your email safely.


