How to point a domain to your site or IP

To make a domain (or a subdomain) load a specific website, you point it to a server’s IP address using an A record. This guide shows how to point your root domain, www, and other subdomains to your site or IP using the JetHost DNS Manager.

Before you start: your domain must use JetHost DNS for these records to take effect. If it does not, point your nameservers to JetHost first – see How to change nameservers at JetHost.

Point your root domain to an IP

1. Open the DNS Manager for your domain and go to the Records tab.
2. Click + Add Record and choose A.
3. In the Name field enter @ (this is the root/apex of your domain).
4. In the Record field enter the IPv4 address of your server (for example 15.204.22.60).
5. Leave TTL at 3600 unless you have a reason to change it, then click Save changes.

Point www to your domain

To make www.yourdomain.com work, add a CNAME record with the Name www pointing to your root domain (@ or yourdomain.com). Alternatively, add a second A record named www pointing to the same IP as your root domain.

Point a subdomain

To point a subdomain such as shop.yourdomain.com, add an A record with the Name shop and the target IP in the Record field. To alias a subdomain to another hostname (for example a page builder or CDN), use a CNAME record instead and enter the destination hostname as the value.

Point everything with a wildcard

A record with the Name * is a wildcard that catches any subdomain that does not have its own record. This is useful when you want all subdomains to resolve to the same server.

Verify the change

DNS changes can take up to 24–48 hours to propagate worldwide, though they often apply much sooner. If your site does not load right away, wait and clear your browser cache, or see How to troubleshoot DNS issues.

Need more help?

If your domain still does not point to the right place after propagation, open a ticket through Client Area → Support Tickets with your domain name and the target IP, and our team will help.