How to create Email filters

Email filters automatically sort your incoming mail – moving newsletters to a folder, flagging important senders, or deleting obvious junk before you ever see it. This guide shows how to create and manage filters from your JetHost webmail.

Create a filter

1. Log in to your webmail and open Email Filters.
2. Click Create a New Filter and give it a clear name.
3. Set the condition – for example, From contains a certain address, or Subject contains a word.
4. Choose the action – deliver to a folder, redirect, discard, or mark as read.
5. Click Save.

The filter runs on every new message from now on. You can add as many as you like, and they apply in order from top to bottom – so put the most specific rules near the top. Filters only act on incoming mail going forward; they do not reorganise messages already sitting in your inbox.

Useful filter examples

• Send all mail from a supplier straight to a “Suppliers” folder.
• Move newsletters (Subject contains “newsletter”) out of your inbox.
• Automatically discard messages from a repeat spammer.

Test and edit filters

You can edit or delete any filter from the same page, and reorder them so the most important rules run first. If a filter is not catching what you expect, check that the condition matches exactly – a small typo in an address or word is the usual cause.

Need more help?

Filter not working as expected? Open a ticket through Client Area → Support Tickets and our team will help you fine-tune it.